ERNA, E.; TRI HANDOYO, S. . Analisis Kepuasan Pelanggan Dalam Meningkatkan Kualitas Pelayanan Di PT Pos Indonesia Kc Baturaja 32100. Jurnal Logistik Bisnis, [S. l.], v. 13, n. 1, p. 43-54, 2023. DOI: 10.46369/logistik.v13i1.2935. Disponível em: https://ejurnal.ulbi.ac.id/index.php/logistik/article/view/2935. Acesso em: 11 sep. 2026.