PRAMUDITA, A. S. Pengukuran Kualitas Pelayanan dan Kepuasan Pelanggan Terhadap Loyalitas Pelanggan pada Industri Logistik. Jurnal Logistik Bisnis, [S. l.], v. 10, n. 1, p. 15-21, 2020. DOI: 10.46369/logistik.v10i1.691. Disponível em: https://ejurnal.ulbi.ac.id/index.php/logistik/article/view/691. Acesso em: 23 sep. 2026.