ANDRIYANTO, A.; NUGROHO, D. PENGARUH KUALITAS LAYANAN E-COMMERCE TERHADAP KEPUASAN PELANGGAN (STUDI KASUS: ABC.COM). Jurnal Logistik Bisnis, [S. l.], v. 6, n. 2, p. 34-39, 2016. DOI: 10.46369/logistik.v6i2.83. Disponível em: https://ejurnal.ulbi.ac.id/index.php/logistik/article/view/83. Acesso em: 11 sep. 2026.