Yanuar A, Siregar MRH. Analisis Kepuasan Pengguna Jasa Layanan Freight Forwarding Menggunakan Metode Importance Performance Analysis. logistik [Internet]. 2023Jul.12 [cited 2026Sep.11];13(1):34-42. Available from: https://ejurnal.ulbi.ac.id/index.php/logistik/article/view/2953