1.
Giri IWK, Rosidah S. ANALISIS KUALITAS PELAYANAN JASA IMPORT LESS CONTAINER LOADED (LCL) DI PT AGUNG RAYA MENGUNAKAN METODE QUALITY FUNCTION DEVELOPMENT (QFD) DENGAN MENGADOPSI PENGGABUNGAN SERVICE QUALITY DAN KANO MODEL. logistik [Internet]. 2015May27 [cited 2026Nov.10];5(1):34-9. Available from: https://ejurnal.ulbi.ac.id/index.php/logistik/article/view/76